Thursday, October 3, 2013
Week 1 EOC: Great Customer Service
So a couple months ago my family and I decided to eat at a place called
Ruth Chris stake house. It was probably the best steak I ever had and
the staff was ready to please. So let me take you through my experience
at this wonderful steak house. First off you arrive and you have to
oblige to a dress code, pretty much dress a bit fancy ( not necessarily
suit fancy but nice looking.) well you walk in and the host takes your
name and seats you. After a few moment some one comes by offers the
adults beers and wines and other alcoholic drinks and any one under 21
soft drinks to milk and juice. After a few more minutes they bring out
the beverages and take your order, and as this is all happening everyone
who is serving is extremely positive and happy and I rubs off when they
come by and makes the atmosphere really positive. It reminds me about a
quote I read by the CEO of a company called Zappos " our whole goal at
Zappos is for the Zappos brand to be about the very best customer
service and customer experience." Well it seemed like the steak house
had the same idea. Well after they took our order they started making
the food and you can smell it from your seat and when it comes out, its
still is sizzling on the plate and when you cut it and eat you first
piece it's like butter it is so tender. After you eat you delicious
steak you can get dessert and they make it in front of you which ands to
the experience. All in all it is a bit expensive but it was worth the
$200 bill.
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